business-to-consumer[B2C]

,this paper expounds the problem of establishing the customer-guided enterprise.

从零顾客成本、顾客满意经营的误区、抛弃传统的绩效考核、重视内部顾客、理顺工作流程、推行现场管理等6个方面阐述了建立顾客导向型企业的问题。

According to an empirical study and data collected from customers of several airlines in Guangzhou Baiyun International Airport, this paper investigates the impacts of service fairness and consumption emotions on customer relationships in the context of service recovery.

作者在广州白云机场对我国几家大型航空公司的乘客进行了一次问卷调查,探讨补救性服务公平性和顾客消费情感对顾客与企业关系的影响。

Review of Firm Response to the Customer Direct Complaints and its Effects;

企业对顾客直接投诉的反应及其影响

Research on the Relationship between Enterprise Marketing Ethics and Customer Identification

企业营销伦理对顾客认同的影响研究

A Study on the Impact of Relationship Investment on Customer Retention

关系投资对企业保留顾客的影响研究

The New Marketing Pattern in Internet Era;

从“企业—顾客”到“顾客—企业”——网络时代的企业怎样构建新型顾客关系

CUSTOMER VALUE:A GAME BETWEEN THE ENTERPRISES AND THE CUSTOMERS;

顾客价值:企业与顾客之间的博弈分析

S A Research about the Influence of Enterprise's Mobile Marketing Behavior on the Customer Satisfaction and Customer Loyalty

企业移动营销行为对顾客满意和顾客忠诚的影响研究

more customers meant a larger business;

顾客多了企业就发展；

In other words advertising should be directed at the customers when the cash is coming in.

换句话说，应在现款正流入企业时对顾客做广告。

Different customers mean different retention time and profitability.

不同的顾客对企业意味着不同的保持期和收益。

Customers' confidence in this article is an invaluaBle asset to our enterprise.

顾客对这种商品的信心，是本企业的无价之宝。

Companies need to establish an unobstructed information channel with their customers, cooperative partners, market and society;

作为对策，企业需要与自己的顾客、合作伙伴、市

The traditional market orientation theory mainly concerns the down? stream customers.

传统市场导向理论主要针对企业下游顾客。

Research on the Mechanism Customer Value Creation by the Use of Enterprise Media;

企业媒体使用对顾客价值创造作用机理研究

The Research on Mechanism and Model of the Business Credit Influence on Customer Loyalty;

企业信用对顾客忠诚的影响机制与模型研究

An Empirical Research of the Impact of Enterprise Public Information on the Customers Expectation-Perceived-Satisfied;

企业公开信息对顾客预期-感知-满意的影响研究

To Discuss on Analyzing Quantitatively for the Customer Satisfaction Index in Real Estate Industry;

对房地产企业顾客满意度的量化分析研究

The Components of Customer Value System and it s Directions to Enterprises;

浅析顾客价值系统的构成及对企业的指导意义

Analysis of customer value based on value chain;

基于价值链的顾客价值对企业竞争优势的影响